Change Management Model

Phase 1

Phase one is about creating the level of energy required to get the change off the ground.

Increase Urgency

In this first step, we build a sense of urgency about the needed change by heightening energy and motivation. To achieve this we need to remove fear, anger and complacency across the area of change.

Build Guiding Teams

The next step is to mobilize leaders who are focused, committed and enthusiastic and can lead the change.

Get the Vision Right

In step three we will work with you to create a clear; inspiring and achievable vision of the future.  The vision will describe future state key behavior so that strategies and key performance metrics can be created to support the vision.

Phase 2

Phase two is about engaging all stakeholders involved in the change

Enable Action

In this step, leaders must break down the barriers that hinder the people trying to make the vision work by developing and aligning new Programs and designs, and by identifying processes that are ineffective.

Create Short-term Wins

The purpose of this step is to demonstrate that progress is occurring. We need to achieve visible, timely and meaningful improvement.

Phase 3

The final phase is centered on insuring that the change is lasting by leaders being tenacious.

Don’t Let Up

This step is critical to ensure that the guiding teams are persisting, monitoring and measuring progress, and not declaring victory prematurely.

Make It Stick

In this final step, leaders must recognize, reward, and model the new behavior in order to embed it is the fabric of the organization and make the change “business as usual”.