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Corporate Culture Methodology - Kappa 9 Phases
This page provides a description of the Kappa 9 phases and the phase deliverables. To navigate to the phase area required, either scroll down the screen or click on the required phase below:
Phase 1 - Location Identification
Phase 1 – Location Identification We identify where a corporation is culturally and the impact the culture has upon the organization
both positively and negatively.
| Phase 1 – Deliverables ¨ Inventory for Cultural Evaluation (ICETM) is used for on-line quantitative data collection ¨ Supplementary qualitative data is collected via Interviews ¨ “Material State Metaphor” established ¨ “Lever Construction” established ¨ Cultural interpretation and Corporate impact analysis prepared ¨ “Cultural Review Report” presented including recommendations
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A “Cultural Vision” needs
to be defined and agreed on. Once defined, the route to the destination must be established.
| Phase 2 – Deliverables ¨ Business Case for change established ¨ “Tactical” and “Strategic” deliverables are defined ¨ Define how success will be measured ¨ The “Communication Strategy” is established ¨ “Corporate” approval is sought
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Once the “Cultural Vision”
is established and the journey is agreed on, we establish the climate for change and determine how to engage and enable the
organization. | Phase 3 – Deliverables ¨ Unfreeze the organization ¨ “Culture Teams” are established ¨ Communicate for “buy in” ¨ Remove the barriers that will impede success
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With the organization engaged, barriers
removed, plans defined, communicated, understood and bought into it is time to start “culture change”.
| Phase 4 – Deliverables ¨ Deploy “Tactical” solutions ¨ Deploy “Strategic” solutions ¨ Measure KPI
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The culture changes need to become
part of the fabric of the organization for it to stick.
| Phase 5 – Deliverables ¨ Show why new way is working ¨ Lead from the front ¨ Reward people ¨ Keep measuring ¨ Don’t let-up
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